The bank has said it openly
DBS is phasing out about 4,000 contract and temporary roles over three years as AI takes on work previously done by humans.
A code-first masterclass on observability, evals, and incident response for agentic systems, taught by an engineer with 25 years of infrastructure behind him.
Agents are non-deterministic, chatty, and expensive. This masterclass teaches you to watch them, measure them, and keep them running, on a pipeline you build yourself.
“He holds the sole-inventor patent for LLM agent systems, granted in 2023, and has spent close to two decades delivering technical training. He has hand-built AI systems for classified environments where the public internet does not exist. In this masterclass, he shares the architecture, his working methods, and the deployment blueprints drawn from completed projects, compressed into 3 days of intensive, hands-on learning.”Prebook AI SRE
Cohorts of 10 to 25, and seats are running out. Prebooking is free; you pay by invoice only when your cohort is confirmed.
The Real Problem
Traditional checks pass while the agent quietly returns worse answers. Non-determinism breaks the assumptions your alerts stand on.
Teams test prompts by hand and ship on vibes. Without monitors, nobody notices quality drifting until a customer does.
Token spending scales with usage and mistakes. Without budgets and alerts, the invoice becomes the incident.
When an agent loop wedges at 2am, nobody knows what normal looks like or how to roll back.
Hundreds of courses, the same recycled content. The trainer sat through them too, and now teaches exactly the part they all skip.
Certificates confirm attendance. The concepts that matter live only in the trainer's head. Here, they live in yours.
Do these sound familiar? Operability is the fix that keeps agents employed.
The Trainer
The playbook behind every masterclass was bought with years of production attempts and hard failures. The count of the wall is the lesson, and it is the first thing he teaches.
More than a hundred students in Singapore completed this similar AI training this year. The format is proven with a live audience.
The sole-inventor patent for LLM agent systems, granted in 2023. The legal and logical foundation of modern agents.
18 years of compute on GPUs, back when the field was called HPC, long before AI became a marketing buzzword.
Teaching engineers has been the day job for more than twenty years. Training is the craft, not a side engagement.
25 years across AWS, Azure, GCP, and on-premises bare metal, including air-gapped environments few engineers ever see.
Small cohorts keep the help personal. Seats are running out fast.
Past students say the most valuable part is simple. You get to ask a human who has done a few things successfully before.
Why Now
DBS is phasing out about 4,000 contract and temporary roles over three years as AI takes on work previously done by humans.
About 4 in 10 of those affected by the GovTech cuts were officers in their 40s.
75 per cent of all new code at Google is now AI-generated, reviewed and approved by engineers.
40 per cent of the workforce will need reskilling within three years because of AI.
AI now helps read CT scans, yet imaging demand grew even faster and radiologist vacancies stayed high. When AI makes something cheaper, the world orders more of it.
Klarna let an AI assistant do the work of 700 service agents, then rehired people when quality slipped. The winners are the humans who can direct the AI.
None of these companies failed. They restructured, and loyalty no longer shields anyone. PwC’s 2026 jobs barometer finds roles professionalised by AI growing twice as fast as the rest. Be the one directing the machines, not the one replaced by them.
The Curriculum
| Day | Morning | Afternoon | Focus |
|---|---|---|---|
| Day 1 | You study how agentic systems actually fail, and why non-determinism changes everything. The morning builds the observability mindset for AI. | The afternoon has you tracing and logging real agent runs, then building the dashboard you wish you had during the last incident. | A New Kind of Production System |
| Day 2 | LLM-as-judge becomes a production monitor, and you assemble benchmark suites that run on every release. | You add drift detection, set cost and latency budgets, and wire alerting that distinguishes noise from real degradation. | Evals as Monitors |
| Day 3 | You practise incident response for agents, from rollback strategies to CI gates that stop bad releases before users see them. | The capstone is a monitored, gated agent pipeline you built, plus the runbook your on-call rota will actually use. | Incidents and Gates |
Each day comprises approximately 25% guided sessions, 60% hands-on labs on a real task, and 15% structured reflection. The table above is an example. Actual content includes more practical material than described, may differ slightly as it tracks the latest industry trends, and is refreshed right up to each cohort. The exact setup guide will be shared one week before Day 1.
Before You Arrive
Standard or Custom
Standard
Custom
Prebooking is free. You pay by invoice only when your cohort is confirmed.
The Outcomes
Tracing and logging for agent runs, built by you on a real system.
The dashboard that shows agent health at a glance.
LLM-as-judge suites running in CI on every release.
Cost and latency budgets with alerting that catches real drift.
Rollback strategies and an incident process written for agents.
A monitored, gated pipeline and the runbook that keeps it alive.
Walk out with an agent you can page someone about, confidently.
Masterclass Menu
The Foundation Course is the shared entry, running every weekend. Each masterclass below runs as a 3-day weekday specialist course, in a Standard open cohort or a Custom private cohort for your organisation.
Technical Track
Technology Track
Manager Track
Leader Track
Functional Track
OPC Track
You bring the domain expertise. We bring the engineering discipline. Reliability is the moat.
Prebook
Prebooking is free and takes two minutes. You get 48-hour priority access to the next cohort of 10 to 25 each, and we confirm dates, venue, and your invoice before any payment. Built for engineers who carry the pager for AI systems.
This is not only about confidence with AI. It shapes your job, your career, your team, your projects, and the example your children grow up with. Choose the building side while the choice is still yours.
Prebook My Seat Now